F.A.QFrequently Asked Questi

You will receive a confirmation call from our reservation staff. We will require a deposit to guarantee the reservation, and then you will receive information of time limit deposit. If you do not make a deposit exceeds a predetermined time limit, then your booking will be automatically be canceled.

Yes, you can make a reservation using someone else’s credit card, but you have to make sure that you have permission to use their card, by attaching an authorization letter from the owner to the hotel.

All the facilities listed under the room type are included in the room price.

Yes, the taxes are included in the total price that is indicated on our reservation system.  We do not add any supplementary costs, and so you can be sure that the price you see is the price you will pay.

Yes, it’s easy. You can cancel or change your reservation by contacting the hotel or our sales. You will find the hotel’s contact information in our webpage. Please, remember to check the hotel’s cancellation policy before making any changes to your booking.

Any cancellation received within 3 days prior to arrival date will incur the first night charge. Failure to arrive at your hotel will be treated as a No-Show and no refund will be given.

Check-in time: 02:00 pm

Check out time: 12:00 noon

Yes, Certainly. But you have to pay additional costs, are not included in the reservation price. To get the price, just click on the room name. During the online booking process please place your request for any extra bed in the Message box at the Form Booking Reservation. We advise calling the hotel prior to arrival to guarantee your request.

Yes, we offer transfer to and from the airport/station with extra charge. Please contact our hotel for the information of the price.